uThandoo Beauty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, or engage with our services.
1. Information We Collect
We may collect information about you in various ways, including:
Personal Information
- Name and contact details (phone number, email address)
- Appointment history and service preferences
- Payment information (processed securely)
- Photos (with your consent, for before/after portfolios)
- Communication records (messages, inquiries)
Automatically Collected Information
- Browser type and device information
- IP address and location data
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process and manage your appointments
- Provide and improve our beauty services
- Communicate with you about appointments, promotions, and updates
- Process payments and send receipts
- Respond to your inquiries and provide customer support
- Send promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our business (payment processors, communication platforms)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4. WhatsApp Communication
When you contact us via WhatsApp or submit our contact form (which redirects to WhatsApp):
- Your phone number and messages are shared with us through WhatsApp
- WhatsApp's own privacy policy applies to their platform
- We use this information solely for responding to your inquiries and providing services
- You can opt out of WhatsApp communication at any time
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure storage of client records
- Limited access to personal information by authorized personnel only
- Regular review of our security practices
- Secure payment processing through trusted providers
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent for specific processing activities
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our website functionality
You can control cookies through your browser settings. Disabling cookies may affect some website features.
8. Third-Party Links
Our website may contain links to third-party websites (such as Facebook). We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: